The Electrical Safety Council (ESC) has called for manufacturers to face unlimited fines if they undertake inadequate or slow recalls, following growing concerns over the effectiveness of the recall system and the emergence of a number of serious incidents involving recalled products.
The current penalty for manufacturers who delay or take inadequate action in a recall situation is only £5,000 but the ESC, a UK wide consumer safety charity, would like to see tougher penalties based on a percentage of profits from the recalled product. This change in legislation would help ensure manufacturers respond quickly and effectively in recall situations.
The ESC is also inviting Trading Standards to set out clear and unambiguous guidelines on exactly what a manufacturer should do if they have produced a product that is subject to a recall. The ESC’s research shows that typically only 10-20% of recalled electrical products are ever returned, exposing millions of people in the UK to the risk of fire or electrocution. Over the last six years there have been 266 recall notices for electrical items.
In addition to the proposed change to fines, the ESC has today outlined proposals for a new centralised product registration system, coordinated by the charity, which could help manufacturers trace their products to the consumer in a recall situation.
At the moment only five to ten percent of people fill in registration cards for new items because they are concerned about their information being used for marketing purposes and because they don’t understand the purpose of the cards. Yet over half of all the people that took part in the ESC’s research said they would be more likely to register products with an independent organisation, if their details were used only in the event of a recall and if they were assured their details wouldn’t be used for marketing purposes.
The database being proposed by the charity would aim to encourage more people to submit their details at the point of purchase or immediately afterwards. The new registration scheme, which would need the backing of industry in order to operate effectively, will be outlined at the ESC’s Product Safety Conference taking place in London on 16th May. The conference, which will see representatives from across the industry including Beko, Bosch, the British Retail Consortium and Trading Standards come together to discuss solutions, will be the first stage of a consultation process on how to tackle this longstanding issue.
