ADT Fire & Security has announced that it has received the Ska Gold environmental accreditation award for its strategic investment in its Customer Service Centre (CSC) on New York Street in Manchester.
ADT has rolled-out specific sustainability initiatives in the office space on New York Street – building an intelligent workplace from the ground up. This environmentally-led approach has enhanced service operations and overall business output, created recycling schemes and waste disposal procedures, and lowered carbon emissions.
The Ska rating is an environmental assessment method which evaluates the environmental impact of a workspace to a flexible project led scope of criteria that covers 104 best practice measures including covering CO2 emissions, waste, pollution and transport. The ADT Manchester CSC offices received the gold standard after meeting measures relevant to the New York street environmental set-up and scope.
Since its opening at the end of 2010, the CSC has achieved a saving of 750,000 engineer site visits per year, which has significantly reduced carbon emissions and the environmental impact of operations. It has also achieved a reduction in energy costs by 70% in the first year, an ‘Excellent’ BREEAM rating (Building Research Establishment Environmental Assessment Method), 91% of waste recycled or diverted from landfill, and the ethical disposal of existing furniture in the previous building with 93.9% diverted from landfill.
Dominic White, head of the Manchester CSC, said, “It is great to see our green investments in the CSC continue to deliver such high returns for the business. We feel privileged that we are leading the way in sustainability initiatives across the northern region and will maintain our commitment to the environment through our management of current procedures and scoping out further projects.”
