High and Low Voltage Electrical Engineering company Sinewave Energy Solutions has boosted its field installation and service operations with a 5 in 1 mobile workforce system from BigChange. The cloud-based JobWatch solution combines mobile apps and real-time tracking, connected seamlessly to back office software including job booking and scheduling, CRM and invoicing. Sinewave is already saving 2000 hours of engineer time annually by replacing paperwork with digital data entry on BigChange tablets.
Swindon-based Sinewave is involved in power distribution connecting infrastructure to the electricity network and undertaking the work needed to provide power to anything from an office, to factory or sports stadium. Established in 2015 and growing rapidly, doubling in size for each of the last three years. The Swindon-based company offers a complete end-to-end solution from design to network connection, construction, testing and commissioning and ongoing maintenance and servicing.
“With our rapid growth we knew we needed a system that could allow us to freely expand but also be very easy to implement and use,” says Keith Irwin, Business Development Manager, Sinewave Energy Solutions. “We undertook an extensive review of systems on the market and BigChange was clearly the best solution for us. It was really the only properly interconnected system, giving us everything we need in a single, easy to use solution.”
“The other thing we really liked about BigChange was that the company’s forward-thinking and ambitious growth outlook was similar to our attitude and that provided real empathy. It is clearly a company going places and we couldn’t help feeling other providers – although longer established and bigger – were not fuelled by the same ambition or commitment,” says Adam Woodley, Sinewave’s Managing Director.
The JobWatch system has been implemented initially within Sinewave’s Operations and Maintenance (O&M) Division. Previously largely paper-based with data held on various spreadsheets, the entire process has now been automated with jobs booked and scheduled, routed, completed using the BigChange tablets connected in real time to the back office applications.
Sinewave operates in high risk environment and as well as providing electronic job sheets and time sheets, JobWatch provides apps for everything from site risk assessments to near-miss hazard reports, before and after work photo capture and vehicle inspections. BigChange also handles purchase orders and invoicing, with seamless integration to Sinewave’s Sage 50 accounting software.
“BigChange really has revolutionised the way we work with apps for every conceivable job and it provides real time visibility of the operation. We’ve only really just started with O&M the first division to benefit. Here it is saving 4 hours a job by eliminating the extensive paperwork and data entry. With 500 jobs of this type a year that amounts to 2000 hours – a saving of 250 working days a year is pretty impressive!” adds Woodley.
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? Launched in 2013 and based in Leeds, UK, BigChange provides a range of mobile workforce management technologies that are trusted by over 25,000 mobile workers and back office personnel at more than 1000 organisations. The company signed over £16m worth of new contracts in 2018 and is set to employ 150 people by the end of 2019. In January 2019 BigChange acquired workshop software company Trace Systems and logistics consultancy Labyrinth, and created a new consulting arm called Advisory Plus.
? BigChange’s five-in-one system combines CRM, job scheduling, workshop management, a mobile workforce app, vehicle tracking, and an on-demand booking app. It eliminates paper record keeping and automates manual processes undertaken by back office and mobile workers. JobWatch can be used to simultaneously manage both in-house and sub-contracted operations through a single system.
? BigChange has been recognised with several industry awards for its all-in-one mobile workforce and job management system, JobWatch. It won the Technology & Innovation prize at The Logistics Awards in both 2017 and 2018, and featured in the Sunday Times Tech Track 100 and Deloitte Technology Fast 50 during 2018.